Join Our Team | Hybrid Sales Assistant (Remote + In-Studio)

Job Title: Hybrid Sales Assistant (Remote + In-Studio)
Location: Mostly remote, with some in-studio at 130 Terence Matthews Crescent, Kanata, Ontario
Job Type: Independent Contractor, Virtual, Part Time (5-15 hrs/week to start)
Disclaimer: This is NOT a photography position.

About Us:

At Diamondview Photography, we are a luxury portrait studio dedicated to creating beautiful, timeless imagery that celebrates life’s most meaningful moments. Specializing in maternity, newborn, and family portraiture, we pride ourselves on offering a high-end, personalized experience for every client who walks through our doors. Our team is passionate about photography and is committed to making each session feel comfortable, inclusive, and unforgettable. With a strong focus on quality, connection, and care, Diamondview Photography is where families come to preserve their most precious memories — with elegance and heart.

Position Overview:

Diamondview Photography is seeking a warm, organized, and sales-savvy individual to join our team as a Sales Assistant. This primarily remote role focuses on managing new client inquiries, conducting discovery phone calls, and guiding prospective clients through the booking process with empathy and professionalism. You’ll be the first point of contact for many of our clients, helping them feel heard, supported, and excited to work with us.

While the majority of the role is remote and administrative, there may be occasional opportunities to assist in-studio during portrait sessions — particularly with newborns, young children, and their families. A calm, nurturing presence and comfort in a baby- and child-friendly environment are essential for this aspect of the position.

This is a key role in shaping the client experience at our luxury portrait studio, where connection, care, and attention to detail are at the heart of everything we do.

Responsibilities:

  • Conduct discovery phone calls with potential clients.
  • Follow a phone script to maintain consistency in communication.
  • Present and explain our photography services and pricing effectively, highlighting the unique value we offer.
  • Book clients for photography sessions.
  • Take detailed notes and update our CRM system promptly and accurately.
  • Handle administrative tasks such as email management and scheduling.
  • Schedule social media posts.

Requirements:

  • Experience in telephone sales and customer service.
  • Excellent verbal communication in English.
  • Empathetic listening skills.
  • Proficiency with computer administrative tasks.
  • Ability to work independently with minimal supervision and manage time effectively.
  • High level of professionalism, reliability, and detail oriented.
  • Must have own computer or laptop, phone, and reliable internet service.
  • Basic understanding of photography and portrait services an asset, but not required.

Full training will be provided in the following applications, however prior experience and knowledge will be considered an asset:

  • Zoom (meetings and phone)
  • Outlook Web
  • Later.com
  • Sprout Studio
  • Canva
  • Square Terminal

Benefits:

  • Competitive pay and performance-based bonuses.
  • Flexible remote work hours.
  • Opportunity to work with a creative team.
  • Professional development opportunities.

How to Apply:

If you are passionate about providing excellent customer service and have the skills to help our studio grow, we would love to hear from you. Send your resume and a brief cover letter outlining your experience to Emily Brown at the link below. Please do not message us on social media.

APPLY NOW

Diamondview Photography, a woman-owned business, embraces diversity and warmly welcomes the LGBTQ+ community, as well as people of all cultures and ethnicities. We are committed to fostering an inclusive environment for all employees and independent contractors.